Global E-Mentoring: Overcoming Virtual Distance For An Effective Mentoring Relationship

نویسندگان

  • Nancy Philippart
  • Tom McGrail
چکیده

GLOBAL e-MENTORING: OVERCOMING VIRTUAL DISTANCE FOR ANEFFECTIVE MENTORING RELATIONSHIPby NANCY PHILIPPARTMay 2014Advisor: Dr. Ratna Babu ChinnamMajor: Industrial EngineeringDegree: Doctor of PhilosophyMentoring can enhance an employee’s career development and advancement but traditionalface-to-face mentoring has become less relevant because of globalization, increased employeemobility and technology-enabled work. A new mentoring model enabled by technology hasemerged to meet the needs of today’s complex, fast changing global workplace. Although e-mentoring has several advantages over traditional mentoring, the absence of regular face-to-faceinteractions requires different strategies to develop an effective mentoring relationship.Moreover, additional complexities arise when this virtual mentoring is global.This research utilizes the construct of virtual distance, the “psychological separation” that has been found to impact performance outcomes of geographically dispersed, technology mediated teams (Sobel Lojeski, 2006; Sobel Lojeski & Reilly, 2008; Sobel Lojeski, 2010) to understandthe effectiveness of global e-mentorships. Research results support the hypothesis that virtualdistance is negatively related to mentorship effectiveness measured as mentor and mentee satisfaction with mentorship outcomes and perception of impact of mentoring on the mentee’scareer. Several enablers were also identified as having potential to mitigate virtual distance,thereby improving e-mentorship effectiveness. Three of the four enablers investigated were

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تاریخ انتشار 2014